The Ruby of Crested Butte Bed & Breakfast
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Reservation Policies

1) Check-in time is after 3:00 p.m. Please call 1-800-390-1338 to check-in (a phone is available in the lobby). If you will be arriving after 7:00 p.m., please let us know so we can make arrangements for a quick and easy after-hours check-in. Check-out time is any time before 11:00 a.m. An early check-in and/or late check-out may be available for an additional $25 charge each. Please contact The Ruby if you are interested in an early check-in and/or late check-out.

2) Please note that we follow the mountain home tradition of removing our "outside shoes" when in the home. Please feel free to bring indoor shoes, slippers, or house socks to make yourself more comfortable. If you have any questions or concerns regarding this mountain home tradition, please feel free to contact us.

3) Reservations will be secured with a 50% prepayment at the time the reservation is made. If the arrival date is within 3 days of the time the reservation is made, the entire amount may be charged at the time of reservation. Any balance will be applied upon check-out to the reservation credit card unless prior arrangements are made.

4) Cancellations made more than 30 days prior to scheduled check-in date will be refunded the room prepayment amount less a credit card processing fee of 5% of the reservation amount. When notice of Cancellation is provided within 30 days of the scheduled check-in date, the prepayment amount will be refunded when we are able to re-book the guest room(s). Your prepayment amount will be refunded less the 5% credit card processing fee after the new reservation is completed. When notice of Cancellation is provided within 72 hours of your scheduled check-in, the guest is responsible for the entire reservation amount and will be refunded when we are able to re-book the guest room(s), less the 5% credit card processing fee. If the guest room(s) are re-booked at a rate less than the rate of the Cancelled reservation, only the difference will be considered not re-booked. Cancellations due to weather and/or traffic conditions will be treated as a Cancellation under this policy and will not be considered a special circumstance. The cost of lift tickets, spa treatments, or any other purchases that have already been paid for by The Ruby of Crested Butte for a Cancelled reservation are subject to the return policy of the service provider. The term "Cancellation" includes partial and complete Cancellations, early check-outs, reservation date changes, "no shows", and terminated reservations due to disruptive behavior (see below). Please contact us if you would like more information on this policy.

5) If bringing a dog guest, I am aware of and agree to abide by all of The Ruby's Dog Policies (available here: Dogs CANNOT be left alone in a guest room at any time, nor are they allowed to be on any furniture within The Ruby, including beds. Proof of current vaccinations must be presented prior to check-in for all dog guests. There are no fees for dog guests, however The Ruby does collect a donation of $10 per dog per night, 100% of which is given to animal shelters in needs, including the local shelter, Paradise Animal Welfare Society. Cleaning fees may be assessed if deemed necessary by The Ruby.

6) The Ruby welcomes quiet, well behaved children at least 7 years old. Third-party babysitting is not permitted at The Ruby. Please contact us if you are interested in bringing children.

7) Due to the nature of a small inn and the expectation of a restful stay by our guests, we reserve the right to terminate a reservation and treat the remainder of the stay as Cancelled (and subject to our Cancellation fees policy) if disruptive behavior is deemed to be excessive. If it is deemed necessary to compensate other guests due to the disruptive behavior, you will be responsible for any and all compensated amounts.

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624 Gothic Avenue, P.O. Box 3801, Crested Butte, Colorado, 81224 1-800-390-1338
© 2004-2016 The Ruby of Crested Butte LLC. All Rights Reserved.